Frequently Asked Questions
How do I place a gang sheet order?
Pick your sheet size and quantity from the pricing table on the Gang Sheets page, send payment via Venmo to @hectorvale_ (or pay in person at our shop), then upload your design file(s) using the submission form. We confirm every order within 1 business day once payment and files are received.
What should I include in my Venmo payment note?
Include your name, the sheet size (for example 35"×48"), the quantity, and the words "Gang Sheet Order." This helps us match your payment to your uploaded files quickly.
Can I pay in person instead of Venmo?
Yes. Stop by 3429 Broadway St, Suite C-4, American Canyon, CA and pay with cash or card. You can still upload your files through the website or email them to hvirtual@live.com.
What happens after I submit my files?
We review your artwork, confirm your order details and timeline, and begin printing once payment is received. You'll get a digital proof for approval before we run production on any custom design work.
Do I need to order online, or can I just walk in?
Both work. Walk-in orders are welcome during business hours. Uploading files ahead of time speeds things up and lets us start review before you arrive.
What is your typical turnaround for gang sheets?
Gang sheets are printed and ready in 1–2 business days after artwork approval and payment are received. This excludes weekends and holidays.
Do you offer rush orders?
Yes — rush turnaround (same or next day, depending on volume) is often available for an additional fee. Call or text 707-333-4342 to check current rush availability before sending payment.
How long do larger orders take?
High-volume orders (50+ sheets) may take an extra business day or two. We'll always confirm your timeline upfront when we confirm the order.
Can I pick up my order, or do you ship?
In-person pickup at 3429 Broadway St, Suite C-4 is the primary option right now. Online checkout and shipping are coming soon — until then, contact us if you need delivery and we'll do our best to arrange it.
What file format should I upload?
Transparent PNG at 300 DPI is preferred. We also accept PDF and AI files — vector is best for logos. Avoid JPGs with flat backgrounds, since they print a visible rectangle around your design.
What resolution do my files need to be?
300 DPI at the size you want it printed. Lower resolutions will look blurry or pixelated when pressed. If your file is too small, our design team can often recreate it for a flat fee.
How should I lay out multiple designs on one sheet?
Arrange all designs on a single canvas set to your chosen sheet size (always 35" wide). Leave at least 0.25" of spacing between designs so we can cut them apart cleanly after printing.
What color mode should I use?
RGB. DTF film prints in full color, so RGB gives the most accurate preview of how your final transfer will look.
Can you help me design or fix my artwork?
Absolutely. Our in-house design team can clean up logos, rebuild low-resolution files, or lay out your gang sheet for you. Just describe what you need in the Notes field of the upload form, or email hvirtual@live.com for a quote.
05 / FAQ
Questions? We've Got Answers.
Everything you need to know about ordering gang sheets and custom prints — from placing an order to preparing your files and picking up your work.
How to Order
01How do I place a gang sheet order?
Pick your sheet size and quantity from the pricing table on the Gang Sheets page, send payment via Venmo to @hectorvale_ (or pay in person at our shop), then upload your design file(s) using the submission form. We confirm every order within 1 business day once payment and files are received.
02What should I include in my Venmo payment note?
Include your name, the sheet size (for example 35"×48"), the quantity, and the words "Gang Sheet Order." This helps us match your payment to your uploaded files quickly.
03Can I pay in person instead of Venmo?
Yes. Stop by 3429 Broadway St, Suite C-4, American Canyon, CA and pay with cash or card. You can still upload your files through the website or email them to hvirtual@live.com.
04What happens after I submit my files?
We review your artwork, confirm your order details and timeline, and begin printing once payment is received. You'll get a digital proof for approval before we run production on any custom design work.
05Do I need to order online, or can I just walk in?
Both work. Walk-in orders are welcome during business hours. Uploading files ahead of time speeds things up and lets us start review before you arrive.
Turnaround & Pickup
06What is your typical turnaround for gang sheets?
Gang sheets are printed and ready in 1–2 business days after artwork approval and payment are received. This excludes weekends and holidays.
07Do you offer rush orders?
Yes — rush turnaround (same or next day, depending on volume) is often available for an additional fee. Call or text 707-333-4342 to check current rush availability before sending payment.
08How long do larger orders take?
High-volume orders (50+ sheets) may take an extra business day or two. We'll always confirm your timeline upfront when we confirm the order.
09Can I pick up my order, or do you ship?
In-person pickup at 3429 Broadway St, Suite C-4 is the primary option right now. Online checkout and shipping are coming soon — until then, contact us if you need delivery and we'll do our best to arrange it.
Preparing Your Files
10What file format should I upload?
Transparent PNG at 300 DPI is preferred. We also accept PDF and AI files — vector is best for logos. Avoid JPGs with flat backgrounds, since they print a visible rectangle around your design.
11What resolution do my files need to be?
300 DPI at the size you want it printed. Lower resolutions will look blurry or pixelated when pressed. If your file is too small, our design team can often recreate it for a flat fee.
12How should I lay out multiple designs on one sheet?
Arrange all designs on a single canvas set to your chosen sheet size (always 35" wide). Leave at least 0.25" of spacing between designs so we can cut them apart cleanly after printing.
13What color mode should I use?
RGB. DTF film prints in full color, so RGB gives the most accurate preview of how your final transfer will look.
14Can you help me design or fix my artwork?
Absolutely. Our in-house design team can clean up logos, rebuild low-resolution files, or lay out your gang sheet for you. Just describe what you need in the Notes field of the upload form, or email hvirtual@live.com for a quote.
We're Here to Help.
Call, text, or email us — or stop by the shop. We'll walk you through every step of your order.